Privacy Policy

Last Updated: August 24, 2026

The Clinton County Veterans Service Commission (CCVSC) (“CCVSC,” “we,” “our,” or “us”) respects the privacy of veterans, their families, caregivers, survivors, community partners, and other visitors who use our website (the “Site”).

This Privacy Policy explains the types of information that may be collected through the Site, how that information may be used, and the steps we take to protect information provided to us.

1. Information We Collect

When you use the CCVSC website, we may collect:

  • Information you voluntarily provide: This may include your name, email address, telephone number, or other information you choose to provide when contacting our office, submitting an online request, registering for an event, or requesting information or assistance.

  • Technical information: Certain information may be collected automatically, such as your IP address, browser type, operating system, referring website, and pages visited. This information may be collected through standard server logs or website analytics tools.

  • Cookies: Our Site may use cookies or similar technologies necessary for website functionality, security, or basic analytics.

CCVSC does not collect personally identifiable information through the Site unless you voluntarily provide it.

Please Do Not Submit Sensitive Information Through the Website

Unless a specific secure method is provided and you are instructed by CCVSC staff to use it, do not submit sensitive personal information through general website forms, email links, or other unsecured communications.

This includes Social Security numbers, VA claim numbers, banking information, medical records, DD-214s containing sensitive information, or other confidential documents.

If this information is needed to assist you, please contact our office so we can provide appropriate instructions.

2. How We Use Your Information

Information collected through the Site may be used to:

  • Provide information about CCVSC programs, benefits, services, events, and outreach activities.

  • Respond to questions, inquiries, or requests for assistance.

  • Connect veterans, dependents, survivors, and caregivers with appropriate CCVSC staff or other resources.

  • Improve the functionality, accessibility, security, and usefulness of the Site.

  • Monitor website traffic and performance.

  • Support the administration of CCVSC programs and public services.

CCVSC does not use information collected through the Site for commercial advertising, marketing, or profiling purposes.

3. How We Share Information

CCVSC does not sell, rent, or trade personal information collected through the Site.

Information voluntarily provided to CCVSC may be shared when reasonably necessary:

  • With authorized CCVSC employees or officials who need the information to respond to your request.

  • With another government agency, veterans organization, service provider, or community resource when necessary to assist with a request and when permitted by law.

  • When disclosure is required by applicable federal, state, or local law, court order, subpoena, or other lawful process.

  • When necessary to protect the security or integrity of CCVSC systems or public resources.

4. Ohio Public Records

As a county government agency, CCVSC is subject to the Ohio Public Records Act and other applicable state and federal laws concerning government records.

Information submitted to CCVSC may constitute a public record and may be subject to disclosure unless the information is specifically exempt or otherwise protected from disclosure by law.

Certain records involving veterans, medical information, Social Security numbers, and other confidential or protected information may be subject to additional privacy protections.

Because email and website submissions may become government records, visitors should avoid submitting unnecessary sensitive personal information through the Site.

5. Veterans' Records and Confidential Information

CCVSC recognizes that individuals seeking our assistance may provide particularly sensitive information involving military service, VA benefits, medical conditions, financial circumstances, or other personal matters.

Information provided directly to CCVSC in connection with veterans' benefits or services will be handled in accordance with applicable federal and Ohio laws, regulations, confidentiality requirements, and records-retention requirements.

Use of the CCVSC website alone does not establish a claim for benefits or constitute the filing of a claim with the U.S. Department of Veterans Affairs or any other government agency unless specifically stated otherwise.

6. Data Security

CCVSC takes reasonable administrative and technical measures to protect information collected through the Site from unauthorized access, disclosure, alteration, or destruction.

However, no website, email system, electronic transmission, or method of electronic storage can be guaranteed to be completely secure.

For that reason, sensitive documents or personally identifiable information should not be transmitted through unsecured website forms or email unless specifically directed by CCVSC staff.

7. Third-Party Websites and Services

The CCVSC website may contain links to external websites and resources, including the U.S. Department of Veterans Affairs, State of Ohio agencies, other government agencies, veterans organizations, community partners, and other service providers.

These websites are operated independently from CCVSC. CCVSC does not control and is not responsible for the content, availability, security, accessibility, or privacy practices of external websites.

A link from the CCVSC website does not necessarily constitute an endorsement of the organization, website, product, or service.

Visitors should review the privacy policies and terms of use of external websites before providing personal information.

8. Children's Privacy

The CCVSC website provides public information concerning veterans' services and benefits and is not directed toward children under the age of 13.

CCVSC does not knowingly use the Site to collect personal information from children under the age of 13.

9. Your Choices

Visitors may:

  • Adjust or disable non-essential cookies through their browser settings.

  • Choose not to provide personal information through the Site.

  • Contact CCVSC by telephone or in person if they prefer not to communicate electronically.

  • Contact our office before transmitting documents containing sensitive or personally identifiable information.

Choosing not to provide certain information electronically will not prevent an eligible veteran, dependent, survivor, or caregiver from contacting CCVSC or requesting assistance through other available methods.

10. Changes to This Privacy Policy

CCVSC may update this Privacy Policy periodically to reflect changes in law, technology, website functionality, or agency practices.

Changes will be posted on this page and identified by the “Last Updated” date at the top of the policy.

11. Contact Us

Questions or concerns regarding this Privacy Policy or the handling of information submitted through the CCVSC website may be directed to:

Clinton County Veterans Service Commission (CCVSC)
43 S. Walnut Street
Wilmington, Ohio 45177

Phone: 937-382-3233

Website: ClintonVets.com

For sensitive veterans' benefits, medical, financial, or personal matters, we recommend contacting the CCVSC office directly rather than submitting detailed personal information through a general website form or unsecured email.